1. Introduction

FRADES respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you use our chauffeur services.

2. What Data Do We Collect?

• Contact details (name, email address, phone number)
• Location data for pickup and destination addresses
• Payment information
• Ride history and preferences
• Device and usage information

3. How Do We Use Your Data?

• Providing our chauffeur services
• Processing payments
• Communication about your rides
• Improving our services
• Compliance with legal obligations

4. Your Rights

Under GDPR, you have various rights regarding your personal data:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object

5. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

6. Contact

For questions about this privacy policy, you can contact us via:

• Email: privacy@frades.be
• Phone: +32 2 123 45 67
• Address: FRADES, Brusselsestraat 123, 1000 Brussels